We at Creation realize that it is not easy and affordable for all business’s / Society to staff a reliable and effective information technology department. Maintenance Contracts is most suitable to any small / medium-sized business / Society that does not require a full time technical support staff. With a Maintenance Agreement, you can afford the same support and technology expertise as a large corporation.
Creation Provides Computer AMC, Maintenance on Call Basis, Networking Support including on site Man Power etc. There are however, certain things that you must know about these contracts before you actually get into one.
If you are concerned about repair and maintenance costs, we offer annual maintenance contracts (AMC). Our highly skilled engineers install, maintain and repair Windows-based PCs, Macintosh Computers, Laptop / Notebook, terminals, modems, and network connections. Certified technicians can make on-site repairs in departmental offices / Individuals, or you can bring your equipment to the workshop.
We offer two types of Annual Maintenance Services (Computer AMC services):
Non – Comprehensive Annual Maintenance Contract
Non-comprehensive Computer AMC includes repair & services only with cost of defective to be borne by the customer.
Comprehensive Annual Maintenance Contract
Comprehensive Computer AMC’s includes all parts (Here, you are not charged separately for the labour or for the parts replaced).
In summary benefits are many
- One low annual fee
- Certified Engineers
- 24 x 7 Service
- On-Site Repair & Maintenance
- Support for wide variety of Hardware and Software
- Guaranteed response times
- Preventative maintenance program
- Service-call-tracking system
- Site logs
- Online Support
- Technical Support
- Free Parts repairing & replacement