Spares & Parts:
Service parts management is the main component of a complete strategic service management process that companies use to ensure that right spare part and resources are at the right place (where the broken part is) at the right time.
IT Infra is backbone of any structured organisation. By proper planning and stocking of that parts enables to maintain customer satisfactory level on high.
A spare part, spare, service part, repair part, or replacement part, is an interchangeable part that is kept in an inventory and used for the repair or replacement of failed units. Spare parts are an important feature of logistics engineering and supply chain management, often comprising dedicated spare parts management systems.
Firm SLA based agreements with courier companies have resulted in reducing transit damages and meet committed parts delivery within TAT.